FAQ

Dealers

Visit our Find a Dealer page, fill out the form and our sales team will help you find your dealer.

Visit our Become a Dealer page, fill out the become a dealer form.

ATMOSPHERICS

Price lists for our atmospheric products are available through our dealers. To find your dealer, email us at sales@ultratecfx.com

Ultratec’s atmospheric effect products are sold through our dealer network. To find a dealer, email us at sales@ultratecfx.com

To request service for your atmospheric effect machine, use the RMA Request Form.

Yes. Ultratec’s atmospheric effect machines come with a five-year warranty against manufacturer’s defect provided Ultratec fluids are used exclusively in the operation of the machine.

No. To ensure the best atmospheric effects, optimal machine performance, reliability, and maintain your five-year warranty against manufacturer’s defect, you should only use Ultratec fluids in your Ultratec machine.

Pyrotechnics

All of Ultratec’s pyro products are classified as 1.4.

Our pyro products are sold through our dealer network.
Visit our Find a Dealer page, fill out the form and our sales team will help you find your dealer.

Visit our Find a Dealer page, fill out the form and our sales team will help you find your dealer.

Price lists for our pyrotechnic products are available through our dealers. 
If you do not know who your dealer is, visit our Find a Dealer page, fill out the form and our sales team will help you find your dealer.

Maintenance and Service

For optimal performance and to extended the life of your machine, routine maintenance should be performed on the Radiance Hazer. Watch our Radiance Hazer Service and Maintenance video to learn more.

For optimal performance and to extended the life of your machine, routine maintenance should be performed on your Fog Generators by cleaning out the Heat Exchanger. Watch our EZ Kleen Preventative Maintenance video to learn more. 

Ultratec’s Fog Generators are built using our award winning Rapid-Change Technology. This video demonstrates how to replace the Rapid Change Heat Exchanger Kit in the: Premier Fog Generator, Power Fog Industrial 9D and the Battle Fogger.

The G3000 is the ultimate fog machine for continuous use in many different applications and environments. Offering the highest output of all our fog generators, it’s compatible with the Eclipse LFG or the LSG to produce low fog effects. It features a 2000 w Dual Core Rapid Change Block. This demo is about replacing the Rapid Change Heat Exchanger.

To request service for your atmospheric effect machine, use the RMA Request Form on our website.